Sender Details: You will need to provide your full name as it appears on your identity document, mobile number, email and physical address. Additionally, we will need to verify your identity to comply with regulatory requirements.

Documents to verify your identity: You will need to provide a valid government-issued ID (such as a passport or driver’s license) and proof of address (such as a utility bill or bank statement).

Recipient Details: You will need to provide your recipient’s full name as it appears on their identity document, mobile number and address.

To send money, simply sign up on our website, provide the recipient’s details, select the amount, and complete the payment using your preferred method. The funds will be transferred securely to your recipient in Zimbabwe.

Our fees vary depending on the amount being sent and the payment method used. You can check the exact fee before completing your transaction on our website.

Most transfers are instant, depending on your payment method.

We accept various payment methods, including debit/credit cards, bank transfers, and apple/google pay. You can choose the most convenient option for you during the transaction process.

Your recipient can collect cash from the  pickup locations on our website.

Yes, we use state-of-the-art encryption and security measures to protect your transactions and personal information. Our service is fully compliant with UK and Zimbabwean financial regulations.

We offer competitive and transparent exchange rates. The exact rate for your transaction will be displayed on our website before you confirm the transfer.

Yes, you can track the status of your transfer through your account on our website. You will also receive email notifications at each stage of the process.

The maximum amount you can send depends on various factors, including regulatory limits and our service policies. Please check our website for the specific limits applicable to your transaction.

Yes, we have a dedicated customer support team available to assist you with any questions or issues. You can contact us via email, phone, or live chat on our website.

If your transfer is delayed, please check the status through your account on our website. If you need further assistance, contact our customer support team for help.

To cancel a transfer, please contact our customer support team as soon as possible. Note that cancellations may not be possible if the transfer has already been processed.

No, we believe in transparency. All fees will be clearly displayed before you confirm your transaction. There are no hidden fees.

Signing up is easy. Visit our website, click on the “Register ” button, and follow the instructions to create your account. You’ll need to provide some personal information and verify your identity.

Currently, we support transfers from GBP (British Pound) and USD (US Dollar) in Zimbabwe.

If you accidentally send money to the wrong recipient, contact our customer support team immediately. We will do our best to assist you, but we cannot guarantee a refund if the transfer has already been completed.

Coming soon.